Smartphone Users Demand 100% Network Uptime, Survey Says

Posted by Dasha Bushmakin on Sep 13, 2013

Smartphone Users Demand 100% Network Uptime, Survey Says resized 600

1,000 consumers participated in the online survey, conducted by traffic management vendor Vasona Networks.

Here are the results:

* 36% of smartphone owners believe it is reasonable for their mobile data service to suffer from unavailability in certain locations, extended downtime and performance "hiccups."

* 40% blame their network service provider as the principal cause of problems during use of an application.

* 64% cited "performance the time" as a reasonable expectation from their mobile data service provider.

* More than 55% of surveyed saying service plan price is the factor when choosing a provider.

* 56% are frustrated by poor data connections that result in Web pages that are slow to load or do not load at all.

Most Smartphone Users Demand 100% Network Uptime, Survey Says

Tags: Survey, Smartphone, Network Uptime