What are the key causes to networks being down? How do downtimes affect companies and what are some key strategies that companies should implement?
As much as 75% of downtime is the result of some sort of human error. Here are a few reasons why people may make mistakes:
* In a rush, tired.
* Lack of planning - layout, poor labeling.
* Taking a shortcut.
* Lack of training.
How are businesses impacted with downtime:
* Corporate image.
* Loss of customers.
* Morale is affected.
* People's lives at risk.
Ways to prevent:
* Adequate funding levels for operating expenses
* Document - the point of failure, what broke, what needs to be fixed, how it should be fixed and the final result.
* Facilities and computing maintenance program for each piece of equipment.
* Investigation protocol in place - determine the root cause and steps to take in the short and long term.
* Stable environment creates a stable workflow for both staff and data.
* Staff training program.
Read The causes and costs of data center system downtime: Advisory Board Q&A from Tech Target
